Home repairs made easy

Local service pros, fair pricing, guaranteed results.

Currently available in

One call starts it all

Castle provides a range of home repair services inside, outside, and around your home. All work is done by experienced service professionals.

Remodels, Electrical, Plumbing, and more!

Bath Remodel
Doors
Drywall
Electrical
Flooring
Garage Doors
Handyman Work
HVAC
Kitchen Remodel
Paint
Remodeling
Roofing
Windows
General Contractor
Plumbing

How Castle Works

Your personal Castle Expert handles all the details of the project for you. Watch our video to learn more about how easy home repair can be with Castle.

Call the Castle Experts to schedule

The Castle Expert is your first contact and project coordinator for the repair process. They schedule the in-home assessment, answer questions, and assign the most qualified service professional from our network for your particular project.

Call Us:

1.888.812.2785

Review and approve your estimate

Your estimate outlines the full scope of work in clear, easy-to-understand language. Once approved, we schedule a convenient time for the work to begin, and keep you updated on the process.

Sign off on the work & pay digitally

Once the work is completed, you review the project with the Castle Expert and service professional to ensure you are completely satisfied with the results. Then you conveniently pay with a single click through the online app.

Secured by

3-Year Warranty

All repairs are protected by our three-year workmanship warranty.

Fair market pricing

The Castle Experts use their knowledge and experience of the industry to help determine a fair market price for your work.

Our network

We are constantly adding to our network of highly experienced, background-checked, and appropriately licensed service professionals.

Castle Experts

Your Castle Expert works with you throughout the entire process—ensuring you understand every step and are fully satisfied with the results of your project.

Fair-market pricing

The Castle Experts use their knowledge and experience of the industry to help determine a fair market price for your work.

Online convenience

Your Castle dashboard lets your review estimates, choose options, track service progress, and pay, all from your personal device.

Let’s Fix It All Together.

Call Castle

1.888.812.2785

Currently available in:

Columbus, OH

Cleveland, OH

Meet Your Home Repair Team

You don't have to take on home repair challenges all by yourself.

Your Castle Expert

They guide you through your repair, select the right service professional for the job, and ensure the repair is completed to your satisfaction.

Your partner throughout the service process

Expert guidance on every part of the job

Available 9am - 6pm ET

Schedules appointments, answers questions

Service Professional network

The Castle network covers a wide range of home service needs with professional, highly skilled, and courteous professionals. Join our Provider Network.

Qualified and credentialed

Dozens of service categories, including general contracting

Reviewed by you after every service

Insured and background checked

FAQs

Can I negotiate my estimate?

No. Castle reviews estimates to save you the time and hassle of negotiating pricing.

Do I have to pay an assessment fee?

Only if you decline your estimate or cancel the service. If you accept the estimate and get the work done through Castle, we waive this cost.

When do I pay for my service?

Castle requires a valid payment method on file before you can approve estimates or begin service. However, you don't pay for your service until after the work is completed and you are satisfied.

What payment methods do you accept?

Castle provides greater convenience and security with our online billing and payment platform. We accept Visa, MasterCard, American Express, Discover, and JCB credit and debit cards. Payments through PayPal are also supported, providing additional options, including installment payments, credit, and direct bank payments.

Can Castle service professionals start the same day they provide an estimate?

For many small jobs, our service professionals are often available to start as soon as you are ready.

What is the Castle website for?

Think of the Castle website as your digital repair “paperwork.” It will keep you updated on appointment times, let you accept or decline estimates, and allow you to pay for your service.

Working during COVID-19

We are encouraging Castle Service Professionals to follow the construction and home repair employee guidelines put forth by the Centers for Disease Control and Prevention as closely as possible. You can learn more about our COVID-19 response here.

What if I don't like my service professional?

If you are unhappy with your service professional for any reason, please call Castle at 1.888.812.2785. We want to hear about your experience and will do our best to resolve your issue quickly. That said, we pride ourselves on our network of vetted service professionals—chosen for their experience and exceptional customer service.

Do you have weekend service?

Castle does not currently offer weekend service.

What if I am unhappy with my service?

If you are unhappy with your service for any reason, please call Castle at 1.888.812.2785. We are always open to hear about your experience and will do our best to resolve your issue.

Who are the Castle Experts?

Our Castle Experts are knowledgeable about the technical aspects of maintenance and home repair. They guide you through the entire repair process using straightforward and understandable language, as well as using their knowledge and experience of the industry to help determine a fair market price for your work.

What happens if a repair takes more than one day?

For repairs that last more than one day, you will schedule a follow up appointment with your service professional on the first day of your repair. You will receive a text confirming your next appointment, and it will also be displayed in the Castle website.

Is there a limit to how many times I can call Castle?

There is no limit to the number of times you can call Castle. In fact, we’d love to hear from you at any point in your repair journey! Call whenever you need something.

How does the three-year warranty work?

To learn more about your three-year workmanship warranty, call Castle at 1.888.812.2785. You will be connected to a Castle Expert who will ask you questions about the issue and initiate the warranty process. For Austin-area customers, please call 1.512.229.9300 with questions about your warranty. For Tampa-area customers, please call 1.813.519.4545 with questions about your warranty.

What areas does Castle serve?

Castle currently offers services in the Greater Columbus and the Greater Cleveland areas of Ohio. We will be expanding into other areas of the country very soon.